Terms of Service

Introduction

Welcome to SEO Web Marketing Canada. These Terms of Service ("Terms," "Agreement," or "Terms of Service") govern your use of our website at seowebmarketing.ca and any digital marketing services we provide (collectively, the "Services").

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you are using our services on behalf of a business or entity, you represent that you have the authority to bind that entity to these Terms.

We reserve the right to modify these Terms at any time. Material changes will be posted on our website with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the revised Terms.

2. Our Services

SEO Web Marketing Canada provides digital marketing services, including but not limited to:

• Search Engine Optimization (SEO)
• Pay-Per-Click (PPC) Advertising Management
• Social Media Marketing
• Content Marketing & Copywriting
• Website Design & Development
• Reputation Management
• Analytics & Reporting

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. Client Obligations & Responsibilities

As a client of SEO Web Marketing Canada, you agree to:

• Provide Accurate Information: Supply complete, accurate, and current information necessary for us to provide our services
• Grant Access: Provide necessary access to your website, analytics accounts, advertising platforms, and other relevant systems
• Approve Content: Review and approve content, ads, and other materials before publication where required
• Make Payments: Pay all fees and charges in accordance with the payment schedule
• Comply with Laws: Ensure your business and website comply with all applicable laws and regulations
• Maintain Account Security: Keep your account credentials secure and confidential

4. Fees & Payment Terms

Pricing

Service fees are outlined in your specific service proposal or agreement. Prices may vary based on scope, duration, and services selected. All fees are quoted in Canadian Dollars (CAD) unless otherwise specified.

Payment Schedule

• Monthly Services: Payment due on the 1st of each month
• One-Time Services: 50% deposit upfront, 50% upon completion
• Ad Spend: Paid directly to advertising platforms (Google Ads, Microsoft Advertising, etc.)

Late Payments

Late payments are subject to a 2% monthly interest charge. Services may be suspended for accounts more than 15 days past due. Reconnection requires payment of all outstanding balances plus a $50 reconnection fee.

Advertising Costs

All third-party advertising costs (Google Ads, Facebook Ads, etc.) are the responsibility of the client and are paid directly to the respective platforms. These costs are in addition to our management fees.

5. Cancellation & Termination

By Client

You may cancel ongoing services with 30 days written notice. You will be charged for services rendered through the notice period. No refunds will be provided for partial months or completed work.

By SEO Web Marketing Canada

We reserve the right to terminate services for:

• Non-payment of fees
• Breach of these Terms of Service
• Engagement in fraudulent or illegal activities
• Abusive or harassing behavior toward our staff
• Actions that could harm our reputation

Refunds

Refunds are handled on a case-by-case basis. No refunds for completed work, ad spend, or setup fees. Partial refunds may be provided for prepaid services at our discretion.

6. Intellectual Property Rights

Our Content

All content on our website, including text, graphics, logos, images, and software, is owned by SEO Web Marketing Canada and protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Client Deliverables

Upon full payment, you own the final deliverables created specifically for your project, including:

• Website content and copy
• Ad creatives and copy
• Social media content
• Custom graphics and designs

We retain the right to use anonymized case studies and metrics for promotional purposes unless expressly prohibited in writing.

Third-Party Assets

Stock images, fonts, and licensed third-party assets remain subject to their respective licensing terms.

7. Disclaimer & Limitation of Liability

No Guarantees

While we strive to achieve the best possible results for our clients, we cannot guarantee:

• Specific search engine rankings
• Exact increases in traffic or conversions
• Immediate results from SEO or advertising campaigns
• Results unaffected by algorithm changes or competitor actions

Limitation of Liability

To the maximum extent permitted by law, SEO Web Marketing Canada shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Lost profits or business opportunities
• Damages exceeding the total fees paid for the specific service in question

This limitation applies to all causes of action, whether based on contract, tort, or any other legal theory.

8. Confidentiality

Both parties agree to maintain the confidentiality of:

• Proprietary business information
• Marketing strategies and campaign data
• Analytics and performance data
• Technical information and processes

Confidential information shall not be disclosed to third parties except as required by law or with the other party's written consent.

9. Governing Law & Dispute Resolution

These Terms of Service are governed by the laws of the Province of Ontario and the federal laws of Canada. Any disputes arising from these Terms shall be resolved in the courts of Toronto, Ontario.

We encourage parties to resolve disputes amicably through good faith negotiation before pursuing legal action.

10. Indemnification

You agree to indemnify and hold SEO Web Marketing Canada harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you provide or publish

11. Force Majeure

We are not liable for delays or failures to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, war, strikes, terrorism, internet outages, or third-party service disruptions (e.g., Google Ads platform downtime).

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

13. Entire Agreement

These Terms of Service, together with any specific service agreement or proposal, constitute the entire agreement between you and SEO Web Marketing Canada. These Terms supersede all prior agreements, communications, and understandings relating to the subject matter herein.

14. Contact Us

If you have questions about these Terms of Service, please contact us: